Agent catalog

Every preset available in the product today, what is GA, and what is coming next.

Presets are code-defined blueprints. Creating an employee pins preset_id and preset_version so future catalog changes do not silently rewrite production agents.

Live catalog API

GET /api/presets returns the same list (no auth). Useful for custom UIs or partner integrations.

Available presets

Customer Support

Website and product support agent with grounded answers, lead capture, and escalation.

Id: customer-support · v1.0.0

Channels: chat_embed, email_out, telegram, sms

Default tools: email_alert, telegram_alert, check_availability, book_appointment, send_sms

Suggested knowledge: product FAQs; pricing & plans; policies; troubleshooting; contact & hours

Virtual Receptionist

Phone-first agent: Grok Voice, Knolo FAQs, booking, then auto call summary to Telegram/email.

Id: virtual-receptionist · v1.2.0

Channels: voice, sms, chat_embed

Default tools: check_availability, book_appointment, send_sms, email_alert, telegram_alert

Suggested knowledge: hours & location; services menu; booking policies; staff directory; common FAQs

Sales Outreach

Qualify prospects, send email, store research notes, and run manual outreach sequences.

Id: sales-outreach · v1.0.0

Channels: email_out, chat_embed, sms

Default tools: email_send, telegram_alert, save_research_note, check_availability, book_appointment, send_sms

Suggested knowledge: value proposition; case studies; pricing; ideal customer profile

Content & Social

Scaffold

Draft on-brand social and content. Coming soon.

Id: content-social · v0.1.0 · draft on create

Channels: chat_embed

Default tools: None yet (scaffold)

Suggested knowledge: brand voice; product highlights; audience

Internal Ops

Scaffold

Internal SOP and runbook assistant. Coming soon.

Id: internal-ops · v0.1.0 · draft on create

Channels: chat_embed

Default tools: None yet (scaffold)

Suggested knowledge: SOPs; runbooks; internal policies

Research

Scaffold

Structured research and synthesis. Coming soon.

Id: research · v0.1.0 · draft on create

Channels: chat_embed

Default tools: None yet (scaffold)

Suggested knowledge: domain notes; sources; competitors

Follow-up & Nurture

Scaffold

Consent-aware nurture sequences (scaffold). Use Outreach sequences + email_send.

Id: follow-up-nurture · v0.2.0 · draft on create

Channels: email_out, sms

Default tools: email_send, send_sms, save_research_note

Suggested knowledge: nurture playbooks; offers; FAQs

Client Acquisition

Scaffold

Discovery and acquisition assistant (scaffold).

Id: client-acquisition · v0.2.0 · draft on create

Channels: chat_embed, email_out

Default tools: email_alert, check_availability, book_appointment, save_research_note

Suggested knowledge: services; pricing; onboarding

How to use an agent

Website: active employee + publishable key + embed SDK
Playground: dashboard chat for internal testing with the same runtime
SMS / voice: enable channels, connect Twilio / bridge, use Receptionist or Support tools for booking confirmations
Outreach: Sales GA-lite uses Dashboard → Outreach sequences + email tools

Upcoming agents & capabilities

Scaffold presets already appear in Create Employee so you can explore prompts early. Channel depth, tools, and GA polish land in later phases.

Follow-up & Nurture

Phase 11+

Consent-aware sequences with email_send / SMS and playbook knowledge. Scaffold prompt ships now.

Client Acquisition

Phase 11+

Discovery assistant for inbound leads with booking and research notes.

Internal Ops

Phase 11+

SOP and runbook copilot for internal teams (chat-first).

Research

Phase 11+

Structured research and synthesis with note tools.

Content & Social

Phase 11+

On-brand drafts from Knolo; human review remains required.

Programmatic agent API

Upcoming

Authenticated REST for create/list employees and server-side chat without the browser widget.

Which agent should I start with?

Customer Support — product FAQ, website widget, escalation alerts
Virtual Receptionist — phone + booking + SMS confirmations
Sales Outreach — outbound-style email and research notes with manual sequences
Scaffold roles — experiment with prompts; do not rely on incomplete tool chains for production yet

Create one now: /dashboard/employees/new