Terms, Ownership & Transfer Policy

Full managed website terms for clients who want the details before they subscribe.

Our subscription model removes the large upfront build cost by keeping the site inside a managed service. The terms below explain the service relationship, ownership rules, cancellation process, transfer option, privacy expectations, billing responsibilities, third-party services, and important limitations.

1. Managed subscription service

Turing Arte provides a managed website subscription rather than a one-time, standalone software sale. The monthly plan is designed to reduce the large upfront cost of strategy, design, build, hosting, maintenance, and improvements by keeping the website inside our managed platform while the subscription remains active and paid.

  • The plan may include discovery, page design, responsive development, managed hosting, SSL configuration, performance monitoring, basic technical maintenance, security-minded updates, agreed content edits, approved integrations, and ongoing improvements that are reasonable for the selected plan.
  • Work is scheduled based on plan level, complexity, account standing, and the information the client provides. Requests that are urgent, unusually complex, outside the agreed scope, or dependent on third-party vendors may require a separate quote, timeline, or paid upgrade.
  • The service is month-to-month unless a written order form, invoice, or agreement states otherwise. Payment keeps the account active; missed, disputed, or reversed payments may pause updates, support, hosting, automations, or publication until the account is brought current.

2. Ownership, licensing, and platform rights

The subscription gives the client the benefit of a professionally managed website, but it does not automatically transfer ownership of the underlying codebase, build system, reusable components, deployment process, or internal tools. Those assets remain the property of Turing Arte / Hive Forensics AI Inc. unless a separate written code-transfer agreement is completed.

  • We retain ownership of source code, templates, component libraries, design systems, automation workflows, reusable layouts, configuration patterns, internal documentation, scripts, deployment pipelines, analytics setup methods, and other platform know-how created or used to deliver the service.
  • While the subscription is active, the client receives a limited, non-exclusive, non-transferable right to use the managed website for the client business identified during onboarding. That right is tied to the active service and does not include the right to copy, resell, sublicense, reverse engineer, export, or independently host the platform code.
  • Client-provided business names, logos, brand assets, photos, written copy, product information, customer lists, lead data, domain names, and other materials supplied by the client remain the client’s property, subject to any rights the client grants us to operate and promote the website service.

3. Client content, privacy, and acceptable use

We use client content and website data to deliver the service, support the account, operate requested automations, troubleshoot issues, and improve the client’s digital presence. We do not want ownership of the client’s private business materials, but we do need permission to process them for the website to function.

  • The client is responsible for having the rights, permissions, consents, and licenses needed for all text, images, videos, testimonials, trademarks, product claims, pricing, regulated statements, and customer information supplied to us or published through the website.
  • Lead forms, emails, analytics, CRM connections, chat tools, booking systems, payment links, and other integrations may involve third-party processors. Those third parties are governed by their own terms, privacy policies, security practices, rates, and data retention rules.
  • The website may not be used for unlawful activity, misleading claims, malware, spam, credential harvesting, abusive automation, intellectual property infringement, prohibited products, or activity that could damage the platform, our reputation, or the reliability of service for other clients.

4. Cancellation, transfer, and buyout option

Clients can cancel the managed subscription, but cancellation of service is different from buying out the website code. A cancellation stops future managed work and hosting at the end of the paid billing period; a transfer request is a separate process for clients who want a portable copy of eligible site code.

  • To request a code transfer, the client must provide written notice, pay all open invoices, pay any pass-through third-party costs, and pay a transfer fee equal to six months of the current plan, with a $1,500 minimum and a $3,000 maximum unless another written agreement applies.
  • A transfer may include an export of eligible custom website code and reasonable handoff notes, but it does not include our internal tools, proprietary platform modules, reusable libraries, unrelated templates, private credentials, vendor accounts, stock licenses, premium plugin licenses, or systems that cannot legally or technically be transferred.
  • After cancellation or transfer, Turing Arte is not responsible for third-party hosting, updates, security patches, broken integrations, SEO changes, accessibility regressions, analytics continuity, domain renewals, email deliverability, or work performed by another provider unless we agree to a new paid support arrangement.

5. Billing, renewals, late payments, and taxes

Subscription fees are billed in advance for the upcoming service period unless a written agreement says otherwise. The client authorizes recurring billing for the selected plan and agrees to keep a valid payment method on file when recurring payment is used.

Plan pricing may change for new work, expanded scope, additional locations, larger content libraries, advanced automations, higher traffic, premium hosting needs, or third-party costs. Any sales tax, VAT, government fee, card fee, chargeback fee, or similar assessment may be added when applicable.

If payment is late, declined, reversed, or disputed, we may pause service, remove unpublished work from the active queue, limit support, suspend hosting, or require payment before additional changes are made. Suspension does not waive amounts already owed.

6. Scope changes, approvals, and client responsibilities

The client must provide accurate business information, brand materials, compliance requirements, access credentials, and timely feedback. Delays in approvals, missing content, vendor lockouts, or incomplete instructions can move delivery dates and may require reprioritizing work.

We may rely on client approvals for copy, claims, offers, pricing, legal language, testimonials, before-and-after examples, regulated industry statements, and other business representations. The client is responsible for reviewing the website before launch and promptly reporting errors.

Minor edits may be included in the plan, but new pages, major redesigns, custom dashboards, advanced forms, complex integrations, paid advertising, copywriting packages, brand identity work, video production, photography, legal review, and emergency work may be quoted separately.

7. Third-party services, domains, and credentials

Many websites depend on third-party products such as domain registrars, DNS providers, email services, analytics platforms, CRM systems, booking tools, payment processors, maps, fonts, stock media, plugins, APIs, and ad networks. Those services are not controlled by us and may change, fail, charge fees, or restrict access.

The client should keep ownership of important third-party accounts whenever practical. If we temporarily access or configure an account, that access is for service delivery only and does not make us responsible for the provider’s outages, pricing, policies, data loss, or account enforcement decisions.

Premium licenses, API usage, paid plugins, ad spend, stock assets, fonts, SMS charges, email sending charges, and similar pass-through expenses are separate from the base subscription unless they are expressly included in writing.

8. Warranties, limitations, and legal note

We aim to provide reliable, professional service, but no website provider can guarantee uninterrupted uptime, specific search rankings, specific revenue, lead volume, conversion rates, regulatory approval, or immunity from every security threat. Results depend on market conditions, client offers, content quality, competition, budgets, and third-party systems.

To the fullest extent permitted by law, the service is provided as a managed business website service and our liability is limited to the amounts paid for the affected service period. We are not responsible for indirect, incidental, consequential, special, exemplary, or lost-profit damages arising from use of the website or inability to use the service.

These public terms are a plain-English overview for the website and may be supplemented or replaced by a signed agreement, invoice terms, statement of work, or order form. Clients should review all purchase documents carefully and consult their own legal, tax, privacy, or compliance advisors when needed.

Last updated: July 1, 2026.