TuringArte

Getting started

Go from zero to a live website chat employee (or receptionist) in under an hour.

Prerequisites

  • A TuringArte account and organization (workspace)
  • At least one LLM provider key (OpenAI for chat; xAI required for voice)
  • Optional: docs for FAQs/policies (PDF, DOCX, TXT, MD) for Knolo packs
  • Optional: Twilio + Cal.com for SMS/voice booking; Telegram bot for escalation alerts

End-to-end path

  1. Sign up & create a workspace — /sign-up then complete onboarding if prompted. Every resource is org-scoped.
  2. Create an AI Employee — Dashboard → Employees → Create. Pick Customer Support for website chat or Virtual Receptionist for phone. See Create AI Employees.
  3. Add knowledge — Upload documents under Knowledge, build a Knolo pack, attach it to the employee. Knowledge guide.
  4. Connect tools — Email alert, Telegram, SMS, Cal.com as needed for the preset. Tools & channels.
  5. Add provider API keys — Dashboard → API Keys (BYOK). Keys are encrypted at rest; models run on your account.
  6. Activate & test — Set employee status to active, use the in-dashboard playground, then embed or enable voice.
  7. Embed on your site — Create a publishable key, copy the snippet, restrict origins. Embed SDK.

Quick embed (after setup)

From the employee Embed tab or Dashboard → SDK Keys, paste a loader script (replace the key and use your employee id):

Website embedhtml
<script src="https://YOUR_APP_ORIGIN/sdk/v1/loader.js"
        data-employee="EMPLOYEE_UUID"
        data-key="pk_live_..."
        async></script>

Try it without your site: /embed-demo.

Onboarding checklist

The dashboard Overview page tracks a soft checklist (employee created, knowledge attached, tools connected, keys present, SDK ready). Complete it for the Support / Receptionist vertical slice.

Voice note

Virtual Receptionist needs an xAI provider key, voice channel enabled on the employee, and a configured voice bridge (platform). Phone numbers and Twilio media streams are provisioned via employee channel settings when available for your org.

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